MarkitWire Service Information

All Systems Operational
MarkitWire Production Operational
MarkitWire Service   Operational
MarkitWire DMS   ? Operational
MarkitWire UAT Operational
MarkitWire Service UAT   Operational
MarkitWire DMS UAT   ? Operational
MarkitWire Training Operational
MarkitWire Service TRN   Operational
MarkitWire DMS TRN   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
MarkitWire Production Scheduled Maintenance Sep 21, 23:00 - Sep 22, 23:00 UTC
MarkitWire Production will be under scheduled maintenance.

Should you have any enquiries in regards to the Production environment then please email support@markitserv.com or call one of the following telephone numbers:-

For Production issues during UK/Europe business hours please call +44 (0)84 4994 7378

For Production issues during New York business hours please call +1 877 765 8737

For Production issues during APAC business hours please call +81 (0) 3 6262 1885 for Tokyo or +65 6922 4302 for other APAC Regions.

Regards

MarkitSERV Support
Posted on Sep 14, 15:36 UTC
Past Incidents
Sep 20, 2018

No incidents reported today.

Sep 19, 2018
Completed - The scheduled maintenance has been completed.
Sep 19, 09:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 05:00 UTC
Scheduled - MarkitWire UAT will be under scheduled maintenance.

Should you have any enquiries in regards to the UAT environment then please email mserv_uat@markitserv.com or call one of the following telephone numbers:-

For UAT and Training issues during London and New York business hours please call + 44 (0)203 367 0652 or + 1 212 488 4050

For UAT and Training issues during APAC business hours please call +65 6922 4299

Regards

UAT Implementation Services

MarkitSERV UAT:
Asia: + 65 6922 4299
India: +91 124 715 5400
UK/Europe: +44 (0) 203 367 0652
U.S. and Canada: +1 212 488 4050
Email: mserv_uat@markitserv.com
Sep 14, 15:36 UTC
Completed - The scheduled maintenance has been completed.
Sep 19, 09:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 05:00 UTC
Scheduled - MarkitWire Training will be under scheduled maintenance.

Should you have any enquiries in regards to the Training environment then please email mserv_uat@markitserv.com or call one of the following telephone numbers:-

For UAT and Training issues during London and New York business hours please call + 44 (0)203 367 0652 or + 1 212 488 4050

For UAT and Training issues during APAC business hours please call +65 6922 4299

Regards

UAT Implementation Services
MarkitSERV UAT:

Asia: + 65 6922 4299
India: +91 124 715 5400
UK/Europe: +44 (0) 203 367 0652
U.S. and Canada: +1 212 488 4050
Email: mserv_uat@markitserv.com
Sep 14, 15:37 UTC
Sep 18, 2018

No incidents reported.

Sep 17, 2018

No incidents reported.

Sep 16, 2018

No incidents reported.

Sep 15, 2018
Completed - The scheduled maintenance has been completed.
Sep 15, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 23:00 UTC
Scheduled - MarkitWire Production will be under scheduled maintenance.

Should you have any enquiries in regards to the Production environment then please email support@markitserv.com or call one of the following telephone numbers:-

For Production issues during UK/Europe business hours please call +44 (0)84 4994 7378

For Production issues during New York business hours please call +1 877 765 8737

For Production issues during APAC business hours please call +81 (0) 3 6262 1885 for Tokyo or +65 6922 4302 for other APAC Regions.

Regards

MarkitSERV Support
Sep 7, 14:01 UTC
Completed - The scheduled maintenance has been completed.
Sep 15, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 07:00 UTC
Scheduled - MarkitWire Training will be under scheduled maintenance.

Should you have any enquiries in regards to the Training environment then please email mserv_uat@markitserv.com or call one of the following telephone numbers:-

For UAT and Training issues during London and New York business hours please call + 44 (0)203 367 0652 or + 1 212 488 4050

For UAT and Training issues during APAC business hours please call +65 6922 4299

Regards

UAT Implementation Services
MarkitSERV UAT:

Asia: + 65 6922 4299
India: +91 124 715 5400
UK/Europe: +44 (0) 203 367 0652
U.S. and Canada: +1 212 488 4050
Email: mserv_uat@markitserv.com
Sep 12, 13:59 UTC
Completed - The scheduled maintenance has been completed.
Sep 15, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 07:00 UTC
Scheduled - MarkitWire UAT will be under scheduled maintenance.

Should you have any enquiries in regards to the UAT environment then please email mserv_uat@markitserv.com or call one of the following telephone numbers:-

For UAT and Training issues during London and New York business hours please call + 44 (0)203 367 0652 or + 1 212 488 4050

For UAT and Training issues during APAC business hours please call +65 6922 4299

Regards

UAT Implementation Services

MarkitSERV UAT:
Asia: + 65 6922 4299
India: +91 124 715 5400
UK/Europe: +44 (0) 203 367 0652
U.S. and Canada: +1 212 488 4050
Email: mserv_uat@markitserv.com
Sep 12, 13:57 UTC
Sep 13, 2018

No incidents reported.

Sep 12, 2018
Completed - The scheduled maintenance has been completed.
Sep 12, 09:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 05:01 UTC
Scheduled - MarkitWire Training will be under scheduled maintenance.

Should you have any enquiries in regards to the Training environment then please email mserv_uat@markitserv.com or call one of the following telephone numbers:-

For UAT and Training issues during London and New York business hours please call + 44 (0)203 367 0652 or + 1 212 488 4050

For UAT and Training issues during APAC business hours please call +65 6922 4299

Regards

UAT Implementation Services
MarkitSERV UAT:

Asia: + 65 6922 4299
India: +91 124 715 5400
UK/Europe: +44 (0) 203 367 0652
U.S. and Canada: +1 212 488 4050
Email: mserv_uat@markitserv.com
Sep 7, 14:04 UTC
Sep 11, 2018

No incidents reported.

Sep 10, 2018

No incidents reported.

Sep 9, 2018

No incidents reported.

Sep 8, 2018
Completed - The scheduled maintenance has been completed.
Sep 8, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 23:00 UTC
Scheduled - MarkitWire UAT will be under scheduled maintenance.

Should you have any enquiries in regards to the UAT environment then please email mserv_uat@markitserv.com or call one of the following telephone numbers:-

For UAT and Training issues during London and New York business hours please call + 44 (0)203 367 0652 or + 1 212 488 4050

For UAT and Training issues during APAC business hours please call +65 6922 4299

Regards

UAT Implementation Services

MarkitSERV UAT:
Asia: + 65 6922 4299
India: +91 124 715 5400
UK/Europe: +44 (0) 203 367 0652
U.S. and Canada: +1 212 488 4050
Email: mserv_uat@markitserv.com
Aug 31, 14:15 UTC
Completed - The scheduled maintenance has been completed.
Sep 8, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 23:00 UTC
Scheduled - MarkitWire Training will be under scheduled maintenance.

Should you have any enquiries in regards to the Training environment then please email mserv_uat@markitserv.com or call one of the following telephone numbers:-

For UAT and Training issues during London and New York business hours please call + 44 (0)203 367 0652 or + 1 212 488 4050

For UAT and Training issues during APAC business hours please call +65 6922 4299

Regards

UAT Implementation Services
MarkitSERV UAT:

Asia: + 65 6922 4299
India: +91 124 715 5400
UK/Europe: +44 (0) 203 367 0652
U.S. and Canada: +1 212 488 4050
Email: mserv_uat@markitserv.com
Aug 31, 14:13 UTC
Completed - The scheduled maintenance has been completed.
Sep 8, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 23:00 UTC
Scheduled - MarkitWire Production will be under scheduled maintenance.

Should you have any enquiries in regards to the Production environment then please email support@markitserv.com or call one of the following telephone numbers:-

For Production issues during UK/Europe business hours please call +44 (0)84 4994 7378

For Production issues during New York business hours please call +1 877 765 8737

For Production issues during APAC business hours please call +81 (0) 3 6262 1885 for Tokyo or +65 6922 4302 for other APAC Regions.

Regards

MarkitSERV Support
Aug 31, 14:05 UTC
Sep 7, 2018
Resolved - 07 September 2018

Dear Client,

Please be advised that the issue with MarkitWire production has now been resolved. We will continue to investigate the root cause.

We apologize for any inconvenience caused.

Should you have any query in regards to the Production environment, please email support@markitserv.com or call one of the following telephone numbers: -

Japan: +81 3 6262 1885
U.S. and Canada: +1 877 765 8737
UK/Europe/Asia: +44 (0) 84 4994 7378
Asia: + 65 6922 4302

Regards
MarkitSERV Support
Sep 7, 11:47 UTC
Investigating - 07 September 2018

Dear Client,

Please be advised that MarkitWire is experiencing a service delay in processing trades in the Production environment. We are actively working on this and we will provide regular updates as available.

We apologize for any inconvenience caused.

Should you have any query in regards to the Production environment, please email support@markitserv.com or call one of the following telephone numbers: -

Japan: +81 3 6262 1885
U.S. and Canada: +1 877 765 8737
UK/Europe/Asia: +44 (0) 84 4994 7378
Asia: + 65 6922 4302

Regards
MarkitSERV Support
Sep 7, 07:59 UTC
Sep 6, 2018

No incidents reported.