MarkitWire Service Information

All Systems Operational
MarkitWire Production Operational
MarkitWire Service   Operational
MarkitWire DMS   ? Operational
MarkitWire UAT Operational
MarkitWire Service UAT   Operational
MarkitWire DMS UAT   ? Operational
MarkitWire Training Operational
MarkitWire Service TRN   Operational
MarkitWire DMS TRN   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
MarkitWire Production Scheduled Maintenance Dec 15, 00:00 - Dec 16, 00:00 UTC
MarkitWire Production will be under scheduled maintenance.

Should you have any enquiries in regards to the Production environment then please email support@markitserv.com or call one of the following telephone numbers:-

For Production issues during UK/Europe business hours please call +44 (0)84 4994 7378

For Production issues during New York business hours please call +1 877 765 8737

For Production issues during APAC business hours please call +81 (0) 3 6262 1885 for Tokyo or +65 6922 4302 for other APAC Regions.

Regards

MarkitSERV Support
Posted on Dec 7, 16:03 UTC
Past Incidents
Dec 12, 2018
Completed - The scheduled maintenance has been completed.
Dec 12, 11:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 06:00 UTC
Scheduled - MarkitWire UAT will be under scheduled maintenance.

Should you have any enquiries in regards to the UAT environment then please email mserv_uat@markitserv.com or call one of the following telephone numbers:-

For UAT and Training issues during London and New York business hours please call + 44 (0)203 367 0652 or + 1 212 488 4050

For UAT and Training issues during APAC business hours please call +65 6922 4299

Regards

UAT Implementation Services

MarkitSERV UAT:
Asia: + 65 6922 4299
India: +91 124 715 5400
UK/Europe: +44 (0) 203 367 0652
U.S. and Canada: +1 212 488 4050
Email: mserv_uat@markitserv.com
Dec 7, 16:05 UTC
Completed - The scheduled maintenance has been completed.
Dec 12, 11:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 06:00 UTC
Scheduled - MarkitWire Training will be under scheduled maintenance.

Should you have any enquiries in regards to the Training environment then please email mserv_uat@markitserv.com or call one of the following telephone numbers:-

For UAT and Training issues during London and New York business hours please call + 44 (0)203 367 0652 or + 1 212 488 4050

For UAT and Training issues during APAC business hours please call +65 6922 4299

Regards

UAT Implementation Services
MarkitSERV UAT:

Asia: + 65 6922 4299
India: +91 124 715 5400
UK/Europe: +44 (0) 203 367 0652
U.S. and Canada: +1 212 488 4050
Email: mserv_uat@markitserv.com
Dec 7, 16:04 UTC
Dec 11, 2018

No incidents reported.

Dec 10, 2018

No incidents reported.

Dec 9, 2018
Completed - The scheduled maintenance has been completed.
Dec 9, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 00:00 UTC
Scheduled - MarkitWire Production will be under scheduled maintenance.

Should you have any enquiries in regards to the Production environment then please email support@markitserv.com or call one of the following telephone numbers:-

For Production issues during UK/Europe business hours please call +44 (0)84 4994 7378

For Production issues during New York business hours please call +1 877 765 8737

For Production issues during APAC business hours please call +81 (0) 3 6262 1885 for Tokyo or +65 6922 4302 for other APAC Regions.

Regards

MarkitSERV Support
Nov 30, 15:12 UTC
Dec 7, 2018

No incidents reported.

Dec 6, 2018

No incidents reported.

Dec 5, 2018
Completed - The scheduled maintenance has been completed.
Dec 5, 09:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 06:00 UTC
Scheduled - MarkitWire UAT will be under scheduled maintenance.

Should you have any enquiries in regards to the UAT environment then please email mserv_uat@markitserv.com or call one of the following telephone numbers:-

For UAT and Training issues during London and New York business hours please call + 44 (0)203 367 0652 or + 1 212 488 4050

For UAT and Training issues during APAC business hours please call +65 6922 4299

Regards

UAT Implementation Services

MarkitSERV UAT:
Asia: + 65 6922 4299
India: +91 124 715 5400
UK/Europe: +44 (0) 203 367 0652
U.S. and Canada: +1 212 488 4050
Email: mserv_uat@markitserv.com
Nov 30, 15:14 UTC
Completed - The scheduled maintenance has been completed.
Dec 5, 09:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 06:00 UTC
Scheduled - MarkitWire Training will be under scheduled maintenance.

Should you have any enquiries in regards to the Training environment then please email mserv_uat@markitserv.com or call one of the following telephone numbers:-

For UAT and Training issues during London and New York business hours please call + 44 (0)203 367 0652 or + 1 212 488 4050

For UAT and Training issues during APAC business hours please call +65 6922 4299

Regards

UAT Implementation Services
MarkitSERV UAT:

Asia: + 65 6922 4299
India: +91 124 715 5400
UK/Europe: +44 (0) 203 367 0652
U.S. and Canada: +1 212 488 4050
Email: mserv_uat@markitserv.com
Nov 30, 15:13 UTC
Dec 4, 2018

No incidents reported.

Dec 3, 2018

No incidents reported.

Dec 2, 2018
Resolved - All,

Please be advised that we are no longer experiencing a service disruption to the MarkitSERV MarkitWire PRODUCTION environment. The service disruption is now resolved.

Please accept our apologies for any inconvenience.


Regards,

MarkitSERV Client Services:

U.S. and Canada: +1 877 765 8737
UK/Europe/Asia: +44 (0) 84 4994 7378
Asia: + 65 6922 4302
Email: support@markitserv.com
Dec 2, 12:14 UTC
Update - We are continuing to work on a fix for this issue.
Dec 2, 12:13 UTC
Identified - All

Please be advised that we are currently experiencing a service disruption to the MarkitSERV MarkitWire PRODUCTION environment. Our engineers are actively investigating this issue. We will provide updates as they become available until the service disruption is resolved.

Please accept our apologies for any inconvenience caused due to service disruption.

Regards,

MarkitSERV Client Services:

U.S. and Canada: +1 877 765 8737
UK/Europe/Asia: +44 (0) 84 4994 7378
Asia: + 65 6922 4302
Email: support@markitserv.com
Dec 2, 07:21 UTC
Completed - The scheduled maintenance has been completed.
Dec 2, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 00:01 UTC
Scheduled - MarkitWire Production will be under scheduled maintenance.

Should you have any enquiries in regards to the Production environment then please email support@markitserv.com or call one of the following telephone numbers:-

For Production issues during UK/Europe business hours please call +44 (0)84 4994 7378

For Production issues during New York business hours please call +1 877 765 8737

For Production issues during APAC business hours please call +81 (0) 3 6262 1885 for Tokyo or +65 6922 4302 for other APAC Regions.

Regards

MarkitSERV Support
Nov 23, 15:09 UTC
Nov 30, 2018

No incidents reported.

Nov 29, 2018

No incidents reported.

Nov 28, 2018
Completed - The scheduled maintenance has been completed.
Nov 28, 09:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 06:01 UTC
Scheduled - MarkitWire UAT will be under scheduled maintenance.

Should you have any enquiries in regards to the UAT environment then please email mserv_uat@markitserv.com or call one of the following telephone numbers:-

For UAT and Training issues during London and New York business hours please call + 44 (0)203 367 0652 or + 1 212 488 4050

For UAT and Training issues during APAC business hours please call +65 6922 4299

Regards

UAT Implementation Services

MarkitSERV UAT:
Asia: + 65 6922 4299
India: +91 124 715 5400
UK/Europe: +44 (0) 203 367 0652
U.S. and Canada: +1 212 488 4050
Email: mserv_uat@markitserv.com
Nov 23, 15:10 UTC
Completed - The scheduled maintenance has been completed.
Nov 28, 09:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 06:01 UTC
Scheduled - MarkitWire Training will be under scheduled maintenance.

Should you have any enquiries in regards to the Training environment then please email mserv_uat@markitserv.com or call one of the following telephone numbers:-

For UAT and Training issues during London and New York business hours please call + 44 (0)203 367 0652 or + 1 212 488 4050

For UAT and Training issues during APAC business hours please call +65 6922 4299

Regards

UAT Implementation Services
MarkitSERV UAT:

Asia: + 65 6922 4299
India: +91 124 715 5400
UK/Europe: +44 (0) 203 367 0652
U.S. and Canada: +1 212 488 4050
Email: mserv_uat@markitserv.com
Nov 23, 15:09 UTC