MarkitWire Service Information

All Systems Operational
MarkitWire Production Operational
MarkitWire Service Operational
MarkitWire DMS ? Operational
MarkitWire UAT Operational
MarkitWire Service UAT Operational
MarkitWire DMS UAT ? Operational
MarkitWire Training Operational
MarkitWire Service TRN Operational
MarkitWire DMS TRN ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
6 June 2019

Dear Client,

Please be advised that the MarkitSERV MarkitWire 16.1.0 Production release scheduled for this Saturday, 15th June, 2019 is being postponed.

The new date for the 16.1.0 API release in Production will be Saturday, 22nd June, 2019.

Please note the Windows version of the API is built with Visual Studio 2017. Kindly ensure compatible Windows C++ runtime libraries are installed before using the API.

It is important to note the 13.2 API will retire in Production on 24th August as planned.
Please accept our apologies for any inconvenience this may cause.

Regards,
MarkitSERV Client Services

US and Canada: +1 877 765 8737
UK/Europe: +44 (0) 84 4994 7378
Asia: +65 6922 4302
Japan: +81 (0)3 6262 1885
Email: support@markitserv.com
Posted on Jun 6, 14:57 UTC
MarkitWire Production Scheduled Maintenance Jun 21, 23:00 - Jun 22, 23:00 UTC
MarkitWire Production will be under scheduled maintenance.

Should you have any enquiries in regards to the Production environment then please email support@markitserv.com or call one of the following telephone numbers:-

For Production issues during UK/Europe business hours please call +44 (0)84 4994 7378

For Production issues during New York business hours please call +1 877 765 8737

For Production issues during APAC business hours please call +81 (0) 3 6262 1885 for Tokyo or +65 6922 4302 for other APAC Regions.

Regards

MarkitSERV Support
Posted on Jun 14, 14:37 UTC
Past Incidents
Jun 20, 2019

No incidents reported today.

Jun 19, 2019
Completed - The scheduled maintenance has been completed.
Jun 19, 08:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 05:00 UTC
Scheduled - MarkitWire UAT will be under scheduled maintenance.

Should you have any enquiries in regards to the UAT environment then please email mserv_uat@markitserv.com or call one of the following telephone numbers:-

For UAT and Training issues during London and New York business hours please call + 44 (0)203 367 0652 or + 1 212 488 4050

For UAT and Training issues during APAC business hours please call +65 6922 4299

Regards

UAT Implementation Services

MarkitSERV UAT:
Asia: + 65 6922 4299
India: +91 124 715 5400
UK/Europe: +44 (0) 203 367 0652
U.S. and Canada: +1 212 488 4050
Email: mserv_uat@markitserv.com
Jun 14, 14:38 UTC
Completed - The scheduled maintenance has been completed.
Jun 19, 08:57 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 05:00 UTC
Scheduled - MarkitWire Training will be under scheduled maintenance.

Should you have any enquiries in regards to the Training environment then please email mserv_uat@markitserv.com or call one of the following telephone numbers:-

For UAT and Training issues during London and New York business hours please call + 44 (0)203 367 0652 or + 1 212 488 4050

For UAT and Training issues during APAC business hours please call +65 6922 4299

Regards

UAT Implementation Services
MarkitSERV UAT:

Asia: + 65 6922 4299
India: +91 124 715 5400
UK/Europe: +44 (0) 203 367 0652
U.S. and Canada: +1 212 488 4050
Email: mserv_uat@markitserv.com
Jun 14, 14:37 UTC
Jun 18, 2019

No incidents reported.

Jun 17, 2019

No incidents reported.

Jun 16, 2019

No incidents reported.

Jun 15, 2019
Completed - The scheduled maintenance has been completed.
Jun 15, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 23:01 UTC
Scheduled - MarkitWire Production will be under scheduled maintenance.

Should you have any enquiries in regards to the Production environment then please email support@markitserv.com or call one of the following telephone numbers:-

For Production issues during UK/Europe business hours please call +44 (0)84 4994 7378

For Production issues during New York business hours please call +1 877 765 8737

For Production issues during APAC business hours please call +81 (0) 3 6262 1885 for Tokyo or +65 6922 4302 for other APAC Regions.

Regards

MarkitSERV Support
Jun 7, 15:56 UTC
Jun 13, 2019

No incidents reported.

Jun 12, 2019
Completed - The scheduled maintenance has been completed.
Jun 12, 10:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 05:00 UTC
Scheduled - MarkitWire UAT will be under scheduled maintenance.

Should you have any enquiries in regards to the UAT environment then please email mserv_uat@markitserv.com or call one of the following telephone numbers:-

For UAT and Training issues during London and New York business hours please call + 44 (0)203 367 0652 or + 1 212 488 4050

For UAT and Training issues during APAC business hours please call +65 6922 4299

Regards

UAT Implementation Services

MarkitSERV UAT:
Asia: + 65 6922 4299
India: +91 124 715 5400
UK/Europe: +44 (0) 203 367 0652
U.S. and Canada: +1 212 488 4050
Email: mserv_uat@markitserv.com
Jun 7, 15:58 UTC
Completed - The scheduled maintenance has been completed.
Jun 12, 10:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 05:00 UTC
Scheduled - MarkitWire Training will be under scheduled maintenance.

Should you have any enquiries in regards to the Training environment then please email mserv_uat@markitserv.com or call one of the following telephone numbers:-

For UAT and Training issues during London and New York business hours please call + 44 (0)203 367 0652 or + 1 212 488 4050

For UAT and Training issues during APAC business hours please call +65 6922 4299

Regards

UAT Implementation Services
MarkitSERV UAT:

Asia: + 65 6922 4299
India: +91 124 715 5400
UK/Europe: +44 (0) 203 367 0652
U.S. and Canada: +1 212 488 4050
Email: mserv_uat@markitserv.com
Jun 7, 15:57 UTC
Jun 11, 2019

No incidents reported.

Jun 10, 2019

No incidents reported.

Jun 9, 2019

No incidents reported.

Jun 8, 2019
Completed - The scheduled maintenance has been completed.
Jun 8, 23:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 23:00 UTC
Scheduled - MarkitWire Production will be under scheduled maintenance.

Should you have any enquiries in regards to the Production environment then please email support@markitserv.com or call one of the following telephone numbers:-

For Production issues during UK/Europe business hours please call +44 (0)84 4994 7378

For Production issues during New York business hours please call +1 877 765 8737

For Production issues during APAC business hours please call +81 (0) 3 6262 1885 for Tokyo or +65 6922 4302 for other APAC Regions.

Regards

MarkitSERV Support
May 31, 14:30 UTC
Jun 6, 2019

No incidents reported.