MarkitWire Service Information

All Systems Operational
MarkitWire Production Operational
MarkitWire Service Operational
MarkitWire DMS ? Operational
MarkitWire UAT Operational
MarkitWire Service UAT Operational
MarkitWire DMS UAT ? Operational
MarkitWire Training Operational
MarkitWire Service TRN Operational
MarkitWire DMS TRN ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 21, 2019
Completed - The scheduled maintenance has been completed.
Aug 21, 10:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 05:01 UTC
Scheduled - MarkitWire UAT will be under scheduled maintenance.

Should you have any enquiries in regards to the UAT environment then please email mserv_uat@markitserv.com or call one of the following telephone numbers:-

For UAT and Training issues during London and New York business hours please call + 44 (0)203 367 0652 or + 1 212 488 4050

For UAT and Training issues during APAC business hours please call +65 6922 4299

Regards

UAT Implementation Services

MarkitSERV UAT:
Asia: + 65 6922 4299
India: +91 124 715 5400
UK/Europe: +44 (0) 203 367 0652
U.S. and Canada: +1 212 488 4050
Email: mserv_uat@markitserv.com
Aug 16, 14:11 UTC
Completed - The scheduled maintenance has been completed.
Aug 21, 10:48 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 05:01 UTC
Scheduled - MarkitWire Training will be under scheduled maintenance.

Should you have any enquiries in regards to the Training environment then please email mserv_uat@markitserv.com or call one of the following telephone numbers:-

For UAT and Training issues during London and New York business hours please call + 44 (0)203 367 0652 or + 1 212 488 4050

For UAT and Training issues during APAC business hours please call +65 6922 4299

Regards

UAT Implementation Services
MarkitSERV UAT:

Asia: + 65 6922 4299
India: +91 124 715 5400
UK/Europe: +44 (0) 203 367 0652
U.S. and Canada: +1 212 488 4050
Email: mserv_uat@markitserv.com
Aug 16, 14:10 UTC
Aug 20, 2019
Resolved - All,

Please be advised that the previously announced service disruption to the UAT environment of MarkitSERV platforms is now resolved.

Please accept our apologies for any inconvenience.

Regards,
UAT Implementation Services

MarkitSERV UAT:
Asia: + 65 6922 4299
India: +91 124 715 5400
UK/Europe: +44 (0) 203 367 0652
U.S. and Canada: +1 212 488 4050
Email: mserv_uat@markitserv.com
Aug 20, 12:58 UTC
Update - We are continuing to investigate this issue.
Aug 20, 12:10 UTC
Investigating - All,

Please be advised that we are experiencing a service disruption to Markitwire / Markit Trade Manager / METS / TradeSTP / FX Broker Affirmation in UAT environment.

We are actively investigating this issue and will provide updates as they become available.

Please accept our apologies for any inconvenience.

Regards,
UAT Implementation Services

MarkitSERV UAT:
Asia: + 65 6922 4299
India: +91 124 715 5400
UK/Europe: +44 (0) 203 367 0652
U.S. and Canada: +1 212 488 4050
Email: mserv_uat@markitserv.com
Aug 20, 12:08 UTC
Aug 19, 2019

No incidents reported.

Aug 18, 2019
Completed - Dear Customer,

Please be advised that the previously mentioned MarkitWire PRODUCTION extended maintenance window is now complete and the system is now up and running.

We apologies for any inconvenience caused.


Regards,

MarkitSERV Client Services

U.S. and Canada: +1 877 765 8737
UK/Europe/Asia: +44 (0) 84 4994 7378
Asia: + 65 6922 4302
Japan: +81 3 6262 1885
Email: support@markitserv.com
Aug 18, 08:33 UTC
In progress - Please be advised that the MarkitWire PRODUCTION maintenance period, scheduled for Saturday 17 August 12:00am to 12:00 pm BST will be extended and will now run until 9:30 am BST.

Please note that the MarkitWire PRODUCTION environment will not be available during this time and notifications will be sent at the end of the maintenance period.

Please accept our apologies for any inconvenience.

Regards,

MarkitSERV Client Services:

U.S. and Canada: +1 877 765 8737
UK/Europe/Asia: +44 (0) 84 4994 7378
Asia: + 65 6922 4302
Japan: +81 3 6262 1885
Email: support@markitserv.com
Aug 18, 06:22 UTC
Scheduled - MarkitWire Production will be under scheduled maintenance.

Should you have any enquiries in regards to the Production environment then please email support@markitserv.com or call one of the following telephone numbers:-

For Production issues during UK/Europe business hours please call +44 (0)84 4994 7378

For Production issues during New York business hours please call +1 877 765 8737

For Production issues during APAC business hours please call +81 (0) 3 6262 1885 for Tokyo or +65 6922 4302 for other APAC Regions.

Regards

MarkitSERV Support
Aug 16, 14:09 UTC
Aug 17, 2019
Completed - The scheduled maintenance has been completed.
Aug 17, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 23:00 UTC
Scheduled - MarkitWire Production will be under scheduled maintenance.

Should you have any enquiries in regards to the Production environment then please email support@markitserv.com or call one of the following telephone numbers:-

For Production issues during UK/Europe business hours please call +44 (0)84 4994 7378

For Production issues during New York business hours please call +1 877 765 8737

For Production issues during APAC business hours please call +81 (0) 3 6262 1885 for Tokyo or +65 6922 4302 for other APAC Regions.

Regards

MarkitSERV Support
Aug 9, 14:03 UTC
Aug 15, 2019

No incidents reported.

Aug 14, 2019
Completed - The scheduled maintenance has been completed.
Aug 14, 09:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 05:08 UTC
Scheduled - MarkitWire UAT will be under scheduled maintenance.

Should you have any enquiries in regards to the UAT environment then please email mserv_uat@markitserv.com or call one of the following telephone numbers:-

For UAT and Training issues during London and New York business hours please call + 44 (0)203 367 0652 or + 1 212 488 4050

For UAT and Training issues during APAC business hours please call +65 6922 4299

Regards

UAT Implementation Services

MarkitSERV UAT:
Asia: + 65 6922 4299
India: +91 124 715 5400
UK/Europe: +44 (0) 203 367 0652
U.S. and Canada: +1 212 488 4050
Email: mserv_uat@markitserv.com
Aug 9, 14:04 UTC
Completed - The scheduled maintenance has been completed.
Aug 14, 09:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 05:08 UTC
Scheduled - MarkitWire Training will be under scheduled maintenance.

Should you have any enquiries in regards to the Training environment then please email mserv_uat@markitserv.com or call one of the following telephone numbers:-

For UAT and Training issues during London and New York business hours please call + 44 (0)203 367 0652 or + 1 212 488 4050

For UAT and Training issues during APAC business hours please call +65 6922 4299

Regards

UAT Implementation Services
MarkitSERV UAT:

Asia: + 65 6922 4299
India: +91 124 715 5400
UK/Europe: +44 (0) 203 367 0652
U.S. and Canada: +1 212 488 4050
Email: mserv_uat@markitserv.com
Aug 9, 14:04 UTC
Aug 13, 2019

No incidents reported.

Aug 12, 2019

No incidents reported.

Aug 11, 2019

No incidents reported.

Aug 10, 2019
Completed - The scheduled maintenance has been completed.
Aug 10, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 23:00 UTC
Scheduled - MarkitWire Production will be under scheduled maintenance.

Should you have any enquiries in regards to the Production environment then please email support@markitserv.com or call one of the following telephone numbers:-

For Production issues during UK/Europe business hours please call +44 (0)84 4994 7378

For Production issues during New York business hours please call +1 877 765 8737

For Production issues during APAC business hours please call +81 (0) 3 6262 1885 for Tokyo or +65 6922 4302 for other APAC Regions.

Regards

MarkitSERV Support
Aug 2, 13:49 UTC
Aug 8, 2019

No incidents reported.

Aug 7, 2019
Completed - The scheduled maintenance has been completed.
Aug 7, 09:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 05:00 UTC
Scheduled - MarkitWire UAT will be under scheduled maintenance.

Should you have any enquiries in regards to the UAT environment then please email mserv_uat@markitserv.com or call one of the following telephone numbers:-

For UAT and Training issues during London and New York business hours please call + 44 (0)203 367 0652 or + 1 212 488 4050

For UAT and Training issues during APAC business hours please call +65 6922 4299

Regards

UAT Implementation Services

MarkitSERV UAT:
Asia: + 65 6922 4299
India: +91 124 715 5400
UK/Europe: +44 (0) 203 367 0652
U.S. and Canada: +1 212 488 4050
Email: mserv_uat@markitserv.com
Aug 2, 13:51 UTC
Completed - The scheduled maintenance has been completed.
Aug 7, 09:24 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 05:00 UTC
Scheduled - MarkitWire Training will be under scheduled maintenance.

Should you have any enquiries in regards to the Training environment then please email mserv_uat@markitserv.com or call one of the following telephone numbers:-

For UAT and Training issues during London and New York business hours please call + 44 (0)203 367 0652 or + 1 212 488 4050

For UAT and Training issues during APAC business hours please call +65 6922 4299

Regards

UAT Implementation Services
MarkitSERV UAT:

Asia: + 65 6922 4299
India: +91 124 715 5400
UK/Europe: +44 (0) 203 367 0652
U.S. and Canada: +1 212 488 4050
Email: mserv_uat@markitserv.com
Aug 2, 13:50 UTC