MarkitWire Service Information

All Systems Operational
MarkitWire Production Operational
MarkitWire Service Operational
MarkitWire DMS ? Operational
MarkitWire UAT Operational
MarkitWire Service UAT Operational
MarkitWire DMS UAT ? Operational
MarkitWire Training Operational
End User Web Service TRN Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 18, 2017

No incidents reported today.

Aug 17, 2017

No incidents reported.

Aug 16, 2017
Completed - The scheduled maintenance has been completed.
Aug 16, 11:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 06:45 UTC
Scheduled - MarkitWire UAT will be under scheduled maintenance.

Should you have any enquiries in regards to the UAT environment then please email mserv_uat@markitserv.com or call one of the following telephone numbers:-

For UAT and Training issues during London and New York business hours please call + 44 (0)203 367 0652 or + 1 212 488 4050

For UAT and Training issues during APAC business hours please call +65 6922 4299

Regards

UAT Implementation Services
MarkitSERV
Aug 16, 06:40 UTC
Completed - The scheduled maintenance has been completed.
Aug 16, 11:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 06:45 UTC
Scheduled - MarkitWire Training will be under scheduled maintenance.

Should you have any enquiries in regards to the Training environment then please email mserv_uat@markitserv.com or call one of the following telephone numbers:-

For UAT and Training issues during London and New York business hours please call + 44 (0)203 367 0652 or + 1 212 488 4050

For UAT and Training issues during APAC business hours please call +65 6922 4299

Regards

UAT Implementation Services
MarkitSERV
Aug 16, 06:38 UTC
Aug 15, 2017

No incidents reported.

Aug 14, 2017

No incidents reported.

Aug 13, 2017
Completed - The scheduled maintenance has been completed.
Aug 13, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 00:00 UTC
Scheduled - MarkitWire Production will be under scheduled maintenance.

Should you have any enquiries in regards to the Production environment then please email support@markitserv.com or call one of the following telephone numbers:-

For Production issues during UK/Europe business hours please call +44 (0)84 4994 7378

For Production issues during New York business hours please call +1 877 765 8737

For Production issues during APAC business hours please call +81 (0) 3 6262 1885 for Tokyo or +65 6922 4302 for other APAC Regions.

Regards

MarkitSERV Support
Aug 4, 14:12 UTC
Aug 12, 2017
Completed - The scheduled maintenance has been completed.
Aug 12, 17:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 23:00 UTC
Scheduled - MarkitWire UAT will be under scheduled maintenance.

Should you have any enquiries in regards to the UAT environment then please email mserv_uat@markitserv.com or call one of the following telephone numbers:-

For UAT and Training issues during London and New York business hours please call + 44 (0)203 367 0652 or + 1 212 488 4050

For UAT and Training issues during APAC business hours please call +65 6922 4299

Regards

UAT Implementation Services
MarkitSERV
Aug 10, 10:18 UTC
Aug 10, 2017

No incidents reported.

Aug 9, 2017
Completed - The scheduled maintenance has been completed.
Aug 9, 10:57 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 05:00 UTC
Scheduled - MarkitWire UAT will be under scheduled maintenance.

Should you have any enquiries in regards to the UAT environment then please email mserv_uat@markitserv.com or call one of the following telephone numbers:-

For UAT and Training issues during London and New York business hours please call + 44 (0)203 367 0652 or + 1 212 488 4050

For UAT and Training issues during APAC business hours please call +65 6922 4299

Regards

UAT Implementation Services
MarkitSERV
Aug 4, 14:15 UTC
Completed - The scheduled maintenance has been completed.
Aug 9, 10:57 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 05:03 UTC
Scheduled - MarkitWire Training will be under scheduled maintenance.

Should you have any enquiries in regards to the Training environment then please email mserv_uat@markitserv.com or call one of the following telephone numbers:-

For UAT and Training issues during London and New York business hours please call + 44 (0)203 367 0652 or + 1 212 488 4050

For UAT and Training issues during APAC business hours please call +65 6922 4299

Regards

UAT Implementation Services
MarkitSERV
Aug 4, 14:16 UTC
Aug 8, 2017

No incidents reported.

Aug 7, 2017

No incidents reported.

Aug 6, 2017
Completed - The scheduled maintenance has been completed.
Aug 6, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 00:01 UTC
Scheduled - MarkitWire Production will be under scheduled maintenance.

Should you have any enquiries in regards to the Production environment then please email support@markitserv.com or call one of the following telephone numbers:-

For Production issues during UK/Europe business hours please call +44 (0)84 4994 7378

For Production issues during New York business hours please call +1 877 765 8737

For Production issues during APAC business hours please call +81 (0) 3 6262 1885 for Tokyo or +65 6922 4302 for other APAC Regions.

Regards

MarkitSERV Support
Jul 28, 14:49 UTC
Aug 5, 2017
Completed - The scheduled maintenance has been completed.
Aug 5, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 07:00 UTC
Scheduled - MarkitWire UAT will be under scheduled maintenance.

Should you have any enquiries in regards to the UAT environment then please email mserv_uat@markitserv.com or call one of the following telephone numbers:-

For UAT and Training issues during London and New York business hours please call + 44 (0)203 367 0652 or + 1 212 488 4050

For UAT and Training issues during APAC business hours please call +65 6922 4299

Regards

UAT Implementation Services
MarkitSERV
Aug 2, 11:10 UTC
Aug 4, 2017
Completed - Please be advised that the emergency maintenance conducted in the Production environment has been completed.

If your Thin API became disconnected during the maintenance window your standard API recovery processes should be performed in order to re-establish connections and process any backlog activity.

Apologies for any inconvenience caused.

Regards,
MarkitSERV Client Services:

U.S. and Canada: +1 877 765 8737
UK/Europe/Asia: +44 (0) 84 4994 7378
Asia: + 65 6922 4302
Japan: +81 3 6262 1885
Email: support@markitserv.com
Aug 4, 00:58 UTC
Scheduled - Please be advised that we will be performing emergency maintenance limited to the MarkitSERV MarkitWire Thin API Production environment August 4th, 2017 from 00:30 to 01:30 (BST).

During this time you will be unable to connect to the Thin API in the MarkitSERV MarkitWire Production environment. We will advise as soon as the maintenance is completed. Post completion, standard API recovery processes must be performed in order to re-establish connection and process any backlog activity.

Please accept our apologies for any inconvenience.

Regards,
MarkitSERV Client Services:

U.S. and Canada: +1 877 765 8737
UK/Europe/Asia: +44 (0) 84 4994 7378
Asia: + 65 6922 4302
Japan: +81 3 6262 1885
Email: support@markitserv.com
Aug 3, 07:34 UTC