MarkitWire Service Information

All Systems Operational
MarkitWire Production Operational
MarkitWire Service   Operational
MarkitWire DMS   ? Operational
MarkitWire UAT Operational
MarkitWire Service UAT   Operational
MarkitWire DMS UAT   ? Operational
MarkitWire Training Operational
MarkitWire Service TRN   Operational
MarkitWire DMS TRN   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
MarkitWire UAT will be under scheduled maintenance.

Should you have any enquiries in regards to the UAT environment then please email mserv_uat@markitserv.com or call one of the following telephone numbers:-

For UAT and Training issues during London and New York business hours please call + 44 (0)203 367 0652 or + 1 212 488 4050

For UAT and Training issues during APAC business hours please call +65 6922 4299

Regards

UAT Implementation Services

MarkitSERV UAT:
Asia: + 65 6922 4299
India: +91 124 715 5400
UK/Europe: +44 (0) 203 367 0652
U.S. and Canada: +1 212 488 4050
Email: mserv_uat@markitserv.com
Posted on Jan 18, 15:06 UTC
MarkitWire Training will be under scheduled maintenance.

Should you have any enquiries in regards to the Training environment then please email mserv_uat@markitserv.com or call one of the following telephone numbers:-

For UAT and Training issues during London and New York business hours please call + 44 (0)203 367 0652 or + 1 212 488 4050

For UAT and Training issues during APAC business hours please call +65 6922 4299

Regards

UAT Implementation Services
MarkitSERV UAT:

Asia: + 65 6922 4299
India: +91 124 715 5400
UK/Europe: +44 (0) 203 367 0652
U.S. and Canada: +1 212 488 4050
Email: mserv_uat@markitserv.com
Posted on Jan 18, 15:05 UTC
MarkitWire Production Scheduled Maintenance Jan 26, 00:00 - Jan 27, 00:00 UTC
MarkitWire Production will be under scheduled maintenance.

Should you have any enquiries in regards to the Production environment then please email support@markitserv.com or call one of the following telephone numbers:-

For Production issues during UK/Europe business hours please call +44 (0)84 4994 7378

For Production issues during New York business hours please call +1 877 765 8737

For Production issues during APAC business hours please call +81 (0) 3 6262 1885 for Tokyo or +65 6922 4302 for other APAC Regions.

Regards

MarkitSERV Support
Posted on Jan 18, 15:04 UTC
Past Incidents
Jan 21, 2019

No incidents reported today.

Jan 20, 2019
Completed - The scheduled maintenance has been completed.
Jan 20, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 00:00 UTC
Scheduled - MarkitWire UAT will be under scheduled maintenance.

Should you have any enquiries in regards to the UAT environment then please email mserv_uat@markitserv.com or call one of the following telephone numbers:-

For UAT and Training issues during London and New York business hours please call + 44 (0)203 367 0652 or + 1 212 488 4050

For UAT and Training issues during APAC business hours please call +65 6922 4299

Regards

UAT Implementation Services

MarkitSERV UAT:
Asia: + 65 6922 4299
India: +91 124 715 5400
UK/Europe: +44 (0) 203 367 0652
U.S. and Canada: +1 212 488 4050
Email: mserv_uat@markitserv.com
Jan 11, 15:30 UTC
Completed - The scheduled maintenance has been completed.
Jan 20, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 00:00 UTC
Scheduled - MarkitWire Production will be under scheduled maintenance.

Should you have any enquiries in regards to the Production environment then please email support@markitserv.com or call one of the following telephone numbers:-

For Production issues during UK/Europe business hours please call +44 (0)84 4994 7378

For Production issues during New York business hours please call +1 877 765 8737

For Production issues during APAC business hours please call +81 (0) 3 6262 1885 for Tokyo or +65 6922 4302 for other APAC Regions.

Regards

MarkitSERV Support
Jan 11, 15:29 UTC
Jan 18, 2019

No incidents reported.

Jan 17, 2019

No incidents reported.

Jan 16, 2019
Completed - The scheduled maintenance has been completed.
Jan 16, 09:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 06:00 UTC
Scheduled - MarkitWire UAT will be under scheduled maintenance.

Should you have any enquiries in regards to the UAT environment then please email mserv_uat@markitserv.com or call one of the following telephone numbers:-

For UAT and Training issues during London and New York business hours please call + 44 (0)203 367 0652 or + 1 212 488 4050

For UAT and Training issues during APAC business hours please call +65 6922 4299

Regards

UAT Implementation Services

MarkitSERV UAT:
Asia: + 65 6922 4299
India: +91 124 715 5400
UK/Europe: +44 (0) 203 367 0652
U.S. and Canada: +1 212 488 4050
Email: mserv_uat@markitserv.com
Jan 11, 15:31 UTC
Completed - The scheduled maintenance has been completed.
Jan 16, 09:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 06:00 UTC
Scheduled - MarkitWire Training will be under scheduled maintenance.

Should you have any enquiries in regards to the Training environment then please email mserv_uat@markitserv.com or call one of the following telephone numbers:-

For UAT and Training issues during London and New York business hours please call + 44 (0)203 367 0652 or + 1 212 488 4050

For UAT and Training issues during APAC business hours please call +65 6922 4299

Regards

UAT Implementation Services
MarkitSERV UAT:

Asia: + 65 6922 4299
India: +91 124 715 5400
UK/Europe: +44 (0) 203 367 0652
U.S. and Canada: +1 212 488 4050
Email: mserv_uat@markitserv.com
Jan 11, 15:32 UTC
Jan 15, 2019

No incidents reported.

Jan 14, 2019
Resolved - Please be advised that the previously announced service disruption related to search performance has been resolved. Users can now login and resume normal activity with the environment.

Please accept our apologies for any inconvenience caused.

Regards,

MarkitSERV UAT Implementation Services:

Asia: +65 6922 4299
India: +91 124 715 5400
US and Canada: +1 212 488 4050
UK/Europe: +44 (0)20 3367 0652

Email: mserv_uat@markitserv.com
Jan 14, 20:40 UTC
Update - All,

As of January 14th, 2019, 05:00 UTC, please be advised that we have made some progress and have resolved the issue when using “activity date” or a “trade id” individually as search criteria. We recommend that these fields be used when performing searches. We continue to work on the broader issue and will provide further updates as soon as possible.

We apologize for any inconvenience caused.

Regards,

MarkitSERV UAT Implementation Services:
Asia: +65 6922 4299
India: +91 124 715 5400
US and Canada: +1 212 488 4050
UK/Europe: +44 (0)20 3367 0652
Jan 14, 06:47 UTC
Update - As of January 11th 2019, 16:00 EST, please be advised that we have made some progress and have resolved the issue when using “activity date” or a “trade id” individually as search criteria. We recommend that these fields are used when performing searches. We continue to work on the broader issue and will provide further updates as soon as possible.

We apologize for any inconvenience caused.

Regards,

MarkitSERV UAT Implementation Services:
Asia: +65 6922 4299
India: +91 124 715 5400
US and Canada: +1 212 488 4050
UK/Europe: +44 (0)20 3367 0652
Jan 11, 21:03 UTC
Update - As of January 10th 2019, 19:00 UTC, please be advised that we have made some progress and have resolved the issue when using “activity date” or a “trade id” individually as search criteria. We recommend that these fields are used when performing searches. We continue to work on the broader issue and will provide further updates as soon as possible.

We apologize for any inconvenience caused.

Regards,

MarkitSERV UAT Implementation Services:

Asia: +65 6922 4299
India: +91 124 715 5400
US and Canada: +1 212 488 4050
UK/Europe: +44 (0)20 3367 0652

Email: mserv_uat@markitserv.com
Jan 11, 06:40 UTC
Update - As of today, 14:00 EST, please be advised that we have made some progress and have resolved the issue when using “activity date” or a “trade id” individually as search criteria. We recommend that these fields are used when performing searches. We continue to work on the broader issue and will provide further updates as soon as possible.

We apologize for any inconvenience caused.
Regards,

MarkitSERV UAT Implementation Services:

Asia: +65 6922 4299
India: +91 124 715 5400
US and Canada: +1 212 488 4050
UK/Europe: +44 (0)20 3367 0652

Email: mserv_uat@markitserv.com
Jan 10, 19:54 UTC
Update - All

Please be advised that we are still investigating this issue as a high priority.

We are working to have this resolved and will provide updates as soon as possible.

Apologies for the inconvenience caused.

Regards,

MarkitSERV UAT Implementation Services:

Asia: +65 6922 4299
India: +91 124 715 5400
US and Canada: +1 212 488 4050
UK/Europe: +44 (0)20 3367 0652

Email: mserv_uat@markitserv.com
Jan 10, 05:42 UTC
Update - All

Please be advised that we are still investigating this issue as a high priority.

We are working to have this resolved and will provide updates as soon as possible.

Apologies for the inconvenience caused.

Regards,

MarkitSERV UAT Implementation Services:

Asia: +65 6922 4299
India: +91 124 715 5400
US and Canada: +1 212 488 4050
UK/Europe: +44 (0)20 3367 0652

Email: mserv_uat@markitserv.com
Jan 9, 17:16 UTC
Investigating - All

Please be advised that we are currently experiencing a service degradation to the MarkitSERV MarkitWire UAT environment. Our engineers are actively investigating this issue. We will provide updates as they become available until the service degradation is resolved.

Please accept our apologies for any inconvenience.

MarkitSERV UAT Implementation Services

Asia: + 65 6922 4299
India: +91 124 715 5400
Europe: +44 (0) 203 367 0652
U.S. and Canada: +1 212 488 4050
Email: mserv_uat@markitserv.com
Jan 9, 15:33 UTC
Jan 13, 2019
Completed - The scheduled maintenance has been completed.
Jan 13, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 00:00 UTC
Scheduled - MarkitWire Production will be under scheduled maintenance.

Should you have any enquiries in regards to the Production environment then please email support@markitserv.com or call one of the following telephone numbers:-

For Production issues during UK/Europe business hours please call +44 (0)84 4994 7378

For Production issues during New York business hours please call +1 877 765 8737

For Production issues during APAC business hours please call +81 (0) 3 6262 1885 for Tokyo or +65 6922 4302 for other APAC Regions.

Regards

MarkitSERV Support
Jan 4, 14:59 UTC
Jan 12, 2019
Completed - The scheduled maintenance has been completed.
Jan 12, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 06:00 UTC
Scheduled - MarkitWire UAT will be under scheduled maintenance.

Should you have any enquiries in regards to the UAT environment then please email mserv_uat@markitserv.com or call one of the following telephone numbers:-

For UAT and Training issues during London and New York business hours please call + 44 (0)203 367 0652 or + 1 212 488 4050

For UAT and Training issues during APAC business hours please call +65 6922 4299

Regards

UAT Implementation Services

MarkitSERV UAT:
Asia: + 65 6922 4299
India: +91 124 715 5400
UK/Europe: +44 (0) 203 367 0652
U.S. and Canada: +1 212 488 4050
Email: mserv_uat@markitserv.com
Jan 7, 14:42 UTC
Jan 9, 2019
Completed - The scheduled maintenance has been completed.
Jan 9, 13:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 06:01 UTC
Scheduled - MarkitWire UAT will be under scheduled maintenance.

Should you have any enquiries in regards to the UAT environment then please email mserv_uat@markitserv.com or call one of the following telephone numbers:-

For UAT and Training issues during London and New York business hours please call + 44 (0)203 367 0652 or + 1 212 488 4050

For UAT and Training issues during APAC business hours please call +65 6922 4299

Regards

UAT Implementation Services

MarkitSERV UAT:
Asia: + 65 6922 4299
India: +91 124 715 5400
UK/Europe: +44 (0) 203 367 0652
U.S. and Canada: +1 212 488 4050
Email: mserv_uat@markitserv.com
Jan 4, 15:02 UTC
Completed - The scheduled maintenance has been completed.
Jan 9, 13:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 06:01 UTC
Scheduled - MarkitWire Training will be under scheduled maintenance.

Should you have any enquiries in regards to the Training environment then please email mserv_uat@markitserv.com or call one of the following telephone numbers:-

For UAT and Training issues during London and New York business hours please call + 44 (0)203 367 0652 or + 1 212 488 4050

For UAT and Training issues during APAC business hours please call +65 6922 4299

Regards

UAT Implementation Services
MarkitSERV UAT:

Asia: + 65 6922 4299
India: +91 124 715 5400
UK/Europe: +44 (0) 203 367 0652
U.S. and Canada: +1 212 488 4050
Email: mserv_uat@markitserv.com
Jan 4, 15:01 UTC
Jan 8, 2019

No incidents reported.

Jan 7, 2019

No incidents reported.