MarkitWire Service Information

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 23:00 UTC
Scheduled - MarkitWire UAT will be under scheduled maintenance.

Should you have any enquiries in regards to the UAT environment then please email mserv_uat@markitserv.com or call one of the following telephone numbers:-

For UAT and Training issues during London and New York business hours please call + 44 (0)203 367 0652 or + 1 212 488 4050

For UAT and Training issues during APAC business hours please call +65 6922 4299

Regards

UAT Implementation Services

MarkitSERV UAT:
Asia: + 65 6922 4299
India: +91 124 715 5400
UK/Europe: +44 (0) 203 367 0652
U.S. and Canada: +1 212 488 4050
Email: mserv_uat@markitserv.com
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 23:00 UTC
Scheduled - MarkitWire Production will be under scheduled maintenance.

Should you have any enquiries in regards to the Production environment then please email support@markitserv.com or call one of the following telephone numbers:-

For Production issues during UK/Europe business hours please call +44 (0)84 4994 7378

For Production issues during New York business hours please call +1 877 765 8737

For Production issues during APAC business hours please call +81 (0) 3 6262 1885 for Tokyo or +65 6922 4302 for other APAC Regions.

Regards

MarkitSERV Support
MarkitWire Production Under Maintenance
MarkitWire Service Under Maintenance
MarkitWire DMS ? Under Maintenance
MarkitWire UAT Under Maintenance
MarkitWire Service UAT Under Maintenance
MarkitWire DMS UAT ? Under Maintenance
MarkitWire Training Operational
MarkitWire Service TRN Operational
MarkitWire DMS TRN ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
MarkitWire Training will be under scheduled maintenance.

Should you have any enquiries in regards to the Training environment then please email mserv_uat@markitserv.com or call one of the following telephone numbers:-

For UAT and Training issues during London and New York business hours please call + 44 (0)203 367 0652 or + 1 212 488 4050

For UAT and Training issues during APAC business hours please call +65 6922 4299

Regards

UAT Implementation Services
MarkitSERV UAT:

Asia: + 65 6922 4299
India: +91 124 715 5400
UK/Europe: +44 (0) 203 367 0652
U.S. and Canada: +1 212 488 4050
Email: mserv_uat@markitserv.com
Posted on Sep 20, 14:40 UTC
MarkitWire UAT will be under scheduled maintenance.

Should you have any enquiries in regards to the UAT environment then please email mserv_uat@markitserv.com or call one of the following telephone numbers:-

For UAT and Training issues during London and New York business hours please call + 44 (0)203 367 0652 or + 1 212 488 4050

For UAT and Training issues during APAC business hours please call +65 6922 4299

Regards

UAT Implementation Services

MarkitSERV UAT:
Asia: + 65 6922 4299
India: +91 124 715 5400
UK/Europe: +44 (0) 203 367 0652
U.S. and Canada: +1 212 488 4050
Email: mserv_uat@markitserv.com
Posted on Sep 20, 14:39 UTC
MarkitWire Production Scheduled Maintenance Sep 27, 23:00 - Sep 28, 23:00 UTC
MarkitWire Production will be under scheduled maintenance.

Should you have any enquiries in regards to the Production environment then please email support@markitserv.com or call one of the following telephone numbers:-

For Production issues during UK/Europe business hours please call +44 (0)84 4994 7378

For Production issues during New York business hours please call +1 877 765 8737

For Production issues during APAC business hours please call +81 (0) 3 6262 1885 for Tokyo or +65 6922 4302 for other APAC Regions.

Regards

MarkitSERV Support
Posted on Sep 20, 14:41 UTC
Past Incidents
Sep 21, 2019

No incidents reported today.

Sep 20, 2019
Resolved - MarkitSERV - LCH Intermittent Service Disruption- Resolved

20 September 2019

Please be advised that the intermittent service disruption issue is now resolved.

Kindly reach out to us if you are still facing any issues.

Regards,
MarkitSERV Client Services

US and Canada: +1 877 765 8737
UK/Europe: +44 (0) 84 4994 7378
Asia: +65 6922 4302
Japan: +81 (0)3 6262 1885
Email: support@markitserv.com
Sep 20, 14:47 UTC
Monitoring - Dear Clients,

LCH is experiencing a network issue causing disruption to clearing confirm messages.

We will provide regular updates as they become available to us.

Regards,
MarkitSERV Client Services:

U.S. & Canada: +1 877 765 8737
UK/Europe: +44 (0) 84 4994 7378
Asia +65 6922 4302
Japan: +81 3 6262 1885
Email: support@markitserv.com
Sep 20, 07:13 UTC
Sep 19, 2019
Resolved - MarkitSERV - Rates LCH Intermittent Service Disruption - Resolved

19 September 2019

Dear Clients,

The intermittent service disruption issue is now resolved.

If you still are facing any issues kindly reach out to MarkitSERV Client Services.

Regards,
MarkitSERV Client Services:

U.S. & Canada: +1 877 765 8737
UK/Europe: +44 (0) 84 4994 7378
Asia +65 6922 4302
Japan: +81 3 6262 1885
Email: support@markitserv.com
Sep 19, 15:12 UTC
Update - We are continuing to monitor for any further issues.
Sep 19, 11:19 UTC
Update - We are continuing to monitor for any further issues.
Sep 19, 11:14 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 19, 11:14 UTC
Update - We are continuing to work on a fix for this issue.
Sep 19, 11:05 UTC
Identified - Dear Clients,

LCH SwapClear is currently experiencing an intermittent service interruption. Therefore, Rates trades submitted to LCH SwapClear from Markitwire and Markit Trade Manager are in a Clearing Pending state.

We will provide regular updates until normal registration resumes and the backlog is cleared.

Please accept our apologies for any inconvenience.

Regards,
MarkitSERV Client Services:
U.S. & Canada: +1 877 765 8737
UK/Europe: +44 (0) 84 4994 7378
Asia +65 6922 4302
Japan: +81 3 6262 1885
Email: support@markitserv.com
Sep 19, 11:04 UTC
Sep 18, 2019
Completed - All,

Please be aware that the Training environment is now available following scheduled maintenance.

Should you have any enquiries in regards to the Training environment then please email mserv_uat@markitserv.com or call one of the following telephone numbers:-

For UAT and Training issues during London and New York business hours please call + 44 (0)203 367 0652 or + 1 212 488 4050

For UAT and Training issues during APAC business hours please call +65 6922 4299

Regards,

MarkitSERV UAT:

Asia: + 65 6922 4299
India: +91 124 715 5400
UK/Europe: +44 (0) 203 367 0652
U.S. and Canada: +1 212 488 4050
Email: mserv_uat@markitserv.com
Sep 18, 06:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 05:00 UTC
Scheduled - MarkitWire Training will be under scheduled maintenance.

Should you have any enquiries in regards to the Training environment then please email mserv_uat@markitserv.com or call one of the following telephone numbers:-

For UAT and Training issues during London and New York business hours please call + 44 (0)203 367 0652 or + 1 212 488 4050

For UAT and Training issues during APAC business hours please call +65 6922 4299

Regards

UAT Implementation Services
MarkitSERV UAT:

Asia: + 65 6922 4299
India: +91 124 715 5400
UK/Europe: +44 (0) 203 367 0652
U.S. and Canada: +1 212 488 4050
Email: mserv_uat@markitserv.com
Sep 13, 14:03 UTC
Completed - All,

Please be aware that the UAT environment is now available following scheduled maintenance.

Should you have any enquiries in regards to the UAT environment then please email mserv_uat@markitserv.com or call one of the following telephone numbers:-

For UAT and Training issues during London and New York business hours please call + 44 (0)203 367 0652 or + 1 212 488 4050

For UAT and Training issues during APAC business hours please call +65 6922 4299

Regards,

MarkitSERV UAT:

Asia: + 65 6922 4299
India: +91 124 715 5400
UK/Europe: +44 (0) 203 367 0652
U.S. and Canada: +1 212 488 4050
Email: mserv_uat@markitserv.com
Sep 18, 06:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 05:00 UTC
Scheduled - MarkitWire UAT will be under scheduled maintenance.

Should you have any enquiries in regards to the UAT environment then please email mserv_uat@markitserv.com or call one of the following telephone numbers:-

For UAT and Training issues during London and New York business hours please call + 44 (0)203 367 0652 or + 1 212 488 4050

For UAT and Training issues during APAC business hours please call +65 6922 4299

Regards

UAT Implementation Services

MarkitSERV UAT:
Asia: + 65 6922 4299
India: +91 124 715 5400
UK/Europe: +44 (0) 203 367 0652
U.S. and Canada: +1 212 488 4050
Email: mserv_uat@markitserv.com
Sep 13, 14:03 UTC
Sep 17, 2019

No incidents reported.

Sep 16, 2019

No incidents reported.

Sep 15, 2019

No incidents reported.

Sep 14, 2019
Completed - The scheduled maintenance has been completed.
Sep 14, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 23:00 UTC
Scheduled - MarkitWire Production will be under scheduled maintenance.

Should you have any enquiries in regards to the Production environment then please email support@markitserv.com or call one of the following telephone numbers:-

For Production issues during UK/Europe business hours please call +44 (0)84 4994 7378

For Production issues during New York business hours please call +1 877 765 8737

For Production issues during APAC business hours please call +81 (0) 3 6262 1885 for Tokyo or +65 6922 4302 for other APAC Regions.

Regards

MarkitSERV Support
Sep 6, 14:14 UTC
Sep 12, 2019

No incidents reported.

Sep 11, 2019
Completed - The scheduled maintenance has been completed.
Sep 11, 08:19 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 05:01 UTC
Scheduled - MarkitWire Training will be under scheduled maintenance.

Should you have any enquiries in regards to the Training environment then please email mserv_uat@markitserv.com or call one of the following telephone numbers:-

For UAT and Training issues during London and New York business hours please call + 44 (0)203 367 0652 or + 1 212 488 4050

For UAT and Training issues during APAC business hours please call +65 6922 4299

Regards

UAT Implementation Services
MarkitSERV UAT:

Asia: + 65 6922 4299
India: +91 124 715 5400
UK/Europe: +44 (0) 203 367 0652
U.S. and Canada: +1 212 488 4050
Email: mserv_uat@markitserv.com
Sep 6, 14:11 UTC
Completed - The scheduled maintenance has been completed.
Sep 11, 08:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 05:01 UTC
Scheduled - MarkitWire UAT will be under scheduled maintenance.

Should you have any enquiries in regards to the UAT environment then please email mserv_uat@markitserv.com or call one of the following telephone numbers:-

For UAT and Training issues during London and New York business hours please call + 44 (0)203 367 0652 or + 1 212 488 4050

For UAT and Training issues during APAC business hours please call +65 6922 4299

Regards

UAT Implementation Services

MarkitSERV UAT:
Asia: + 65 6922 4299
India: +91 124 715 5400
UK/Europe: +44 (0) 203 367 0652
U.S. and Canada: +1 212 488 4050
Email: mserv_uat@markitserv.com
Sep 6, 14:12 UTC
Sep 10, 2019

No incidents reported.

Sep 9, 2019

No incidents reported.

Sep 8, 2019

No incidents reported.

Sep 7, 2019
Completed - The scheduled maintenance has been completed.
Sep 7, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 23:00 UTC
Scheduled - MarkitWire Production will be under scheduled maintenance.

Should you have any enquiries in regards to the Production environment then please email support@markitserv.com or call one of the following telephone numbers:-

For Production issues during UK/Europe business hours please call +44 (0)84 4994 7378

For Production issues during New York business hours please call +1 877 765 8737

For Production issues during APAC business hours please call +81 (0) 3 6262 1885 for Tokyo or +65 6922 4302 for other APAC Regions.

Regards

MarkitSERV Support
Aug 30, 14:05 UTC