MarkitWire Service Information

All Systems Operational
MarkitWire Production Operational
MarkitWire Service Operational
MarkitWire DMS ? Operational
MarkitWire UAT Operational
MarkitWire Service UAT Operational
MarkitWire DMS UAT ? Operational
MarkitWire Training Operational
MarkitWire Service TRN Operational
MarkitWire DMS TRN ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 20, 2024
Completed - The scheduled maintenance has been completed.
Nov 20, 14:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 06:00 GMT
Update - We will be undergoing scheduled maintenance during this time.
Nov 18, 10:57 GMT
Scheduled - Dear Client,

please be advised that the OSTTRA MarkitWire UAT will be under scheduled maintenance.

Should you have any enquiries with regards to the UAT environment then please email mserv_uat@markitserv.com or call one of the following telephone numbers:-

For UAT and Training issues during London and New York business hours please call + 44 (0)203 367 0652 or + 1 212 488 4050

For UAT and Training issues during APAC business hours please call +65 6922 4299

Regards

UAT Implementation Services

MarkitSERV UAT:
Asia: + 65 6922 4299
India: +91 124 715 5400
UK/Europe: +44 (0) 203 367 0652
U.S. and Canada: +1 212 488 4050
Email: mserv_uat@markitserv.com

Nov 18, 10:56 GMT
Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024
Completed - The scheduled maintenance has been completed.
Nov 17, 00:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 01:30 GMT
Scheduled - Dear Client,

Please be advised that the OSTTRA MarkitWire Production will be under scheduled maintenance.

Should you have any enquiries with regards to the Production environment, please email support@markitserv.com or call one of the following telephone numbers:

For Production issues during UK/Europe business hours please call +44 (0)84 4994 7378

For Production issues during New York business hours please call +1 877 765 8737

For Production issues during APAC business hours please call +81 (0) 3 6262 1885, for Tokyo or +65 6922 4302 for other APAC Regions.

Regards

MarkitSERV Support

Nov 12, 09:58 GMT
Nov 16, 2024
Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024
Completed - The scheduled maintenance has been completed.
Nov 13, 14:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 06:00 GMT
Scheduled - Dear Client,

please be advised that the OSTTRA MarkitWire UAT will be under scheduled maintenance.

Should you have any enquiries with regards to the UAT environment then please email mserv_uat@markitserv.com or call one of the following telephone numbers:-

For UAT and Training issues during London and New York business hours please call + 44 (0)203 367 0652 or + 1 212 488 4050

For UAT and Training issues during APAC business hours please call +65 6922 4299

Regards

UAT Implementation Services

MarkitSERV UAT:
Asia: + 65 6922 4299
India: +91 124 715 5400
UK/Europe: +44 (0) 203 367 0652
U.S. and Canada: +1 212 488 4050
Email: mserv_uat@markitserv.com

Nov 11, 10:35 GMT
Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024
Completed - The scheduled maintenance has been completed.
Nov 10, 00:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 01:30 GMT
Scheduled - Dear Client,

Please be advised that the OSTTRA MarkitWire Production will be under scheduled maintenance.

Should you have any enquiries with regards to the Production environment, please email support@markitserv.com or call one of the following telephone numbers:

For Production issues during UK/Europe business hours please call +44 (0)84 4994 7378

For Production issues during New York business hours please call +1 877 765 8737

For Production issues during APAC business hours please call +81 (0) 3 6262 1885, for Tokyo or +65 6922 4302 for other APAC Regions.

Regards

MarkitSERV Support

Nov 7, 12:49 GMT
Nov 9, 2024
Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024
Completed - The scheduled maintenance has been completed.
Nov 6, 16:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 06:00 GMT
Scheduled - Dear Client,

please be advised that the OSTTRA MarkitWire UAT will be under scheduled maintenance.

Should you have any enquiries with regards to the UAT environment then please email mserv_uat@markitserv.com or call one of the following telephone numbers:-

For UAT and Training issues during London and New York business hours please call + 44 (0)203 367 0652 or + 1 212 488 4050

For UAT and Training issues during APAC business hours please call +65 6922 4299

Regards

UAT Implementation Services

MarkitSERV UAT:
Asia: + 65 6922 4299
India: +91 124 715 5400
UK/Europe: +44 (0) 203 367 0652
U.S. and Canada: +1 212 488 4050
Email: mserv_uat@markitserv.com

Nov 4, 10:14 GMT
Resolved - All,

Please be advised that we are no longer experiencing a service disruption to the OSTTRA MarkitWire Production environment. The service disruption is now resolved.

Please accept our apologies for any inconvenience caused.


Regards,

MarkitSERV Client Services:

U.S. and Canada: +1 877 765 8737
UK/Europe/Asia: +44 (0) 84 4994 7378
Asia: + 65 6922 4302
Email: support@markitserv.com

Nov 6, 10:29 GMT
Resolved - All,

Please be advised that we are no longer experiencing a service disruption to the OSTTRA MarkitWire Production environment. The service disruption is now resolved.

Please accept our apologies for any inconvenience caused.


Regards,

MarkitSERV Client Services:

U.S. and Canada: +1 877 765 8737
UK/Europe/Asia: +44 (0) 84 4994 7378
Asia: + 65 6922 4302
Email: support@markitserv.com

Nov 6, 10:24 GMT
Update - We are continuing to work on a fix for this issue.
Nov 6, 09:34 GMT
Update - We are continuing to work on a fix for this issue.
Nov 6, 09:31 GMT
Identified - All

Please be advised that we are currently experiencing a service disruption to the OSTTRA MarkitWire Production environment. Our engineers are actively investigating the issue. We will provide updates as they become available until the service disruption is resolved.

Please accept our apologies for any inconvenience caused due to service disruption.

Regards,

MarkitSERV Client Services:

U.S. and Canada: +1 877 765 8737
UK/Europe/Asia: +44 (0) 84 4994 7378
Asia: + 65 6922 4302
Email: support@markitserv.com

Nov 6, 09:30 GMT