MarkitWire Service Information

All Systems Operational

MarkitWire Production Operational
MarkitWire Service Operational
MarkitWire DMS Operational
MarkitWire UAT Operational
MarkitWire Service UAT Operational
MarkitWire DMS UAT Operational
MarkitWire Training Operational
MarkitWire Service TRN Operational
MarkitWire DMS TRN Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

OSTTRA MarkitWire UAT Scheduled Maintenance Dec 13, 2025 00:30-08:30 GMT

Dear Client,

please be advised that the OSTTRA MarkitWire UAT will be under scheduled maintenance.

Should you have any enquiries with regards to the UAT environment then please email markitwire-onboarding@osttra.com or call one of the following telephone numbers:-

For UAT and Training issues during London and New York business hours please call (+44)-20-4601-1910 or (+1)-646-475-6910

For UAT and Training issues during APAC business hours please call (+65)-6035-5670

Regards
OSTTRA Client Services

US: (+1)-646-475-6910
UK: (+44)-20-4601-1910
India: 000-800-040-4910 (Toll-Free, only local India numbers)
Singapore:(+65)-6035-5670
Japan: (+81)-50-4560-2670
Email: markitwire-support@osttra.com

Posted on Dec 11, 2025 - 17:15 GMT

OSTTRA MarkitWire Production Scheduled Maintenance Dec 13, 2025 01:30 - Dec 14, 2025 00:00 GMT

Dear Client,

Please be advised that the OSTTRA MarkitWire Production will be under scheduled maintenance.

Should you have any enquiries with regards to the Production environment, please email markitwire-support@osttra.com or call one of the following telephone numbers:

For Production issues during UK/Europe business hours please call (+44)-20-4601-1910

For Production issues during New York business hours please call (+1)-646-475-6910

For Production issues during APAC business hours please call (+65)-6035-5670 , for Tokyo or (+81)-50-4560-2670 for other APAC Regions.

Regards
OSTTRA Client Services

US: (+1)-646-475-6910
UK: (+44)-20-4601-1910
India: 000-800-040-4910 (Toll-Free, only local India numbers)
Singapore:(+65)-6035-5670
Japan: (+81)-50-4560-2670
Email: markitwire-support@osttra.com

Posted on Dec 11, 2025 - 15:27 GMT
Dec 11, 2025
Resolved - Dear Client,

Please be advised that we have successfully completed the rollout of the fix to the Production environment.

Our engineers continue to actively monitor the environment.

Please accept our apologies for any earlier inconvenience.

Regards,

OSTTRA Client Services

US: (+1)-646-475-6910
UK: (+44)-20-4601-1910
Singapore: (+65)-6035-5670
Japan: (+81)-50-4560-2670
India: 000-800-040-4910 (toll-free – available to local India numbers.)
Email: markitwire-support@osttra.com

Dec 11, 00:08 GMT
Identified - All

Please be advised that the partial service disruption to the OSTTRA MarkitWire PRODUCTION environment is still ongoing. Due to this issue users may experience intermittent disconnection.

Our engineers are actively addressing the issue and stabilizing the environment. We will continue to provide updates until the disruption is fully resolved.

Please accept our apologies for any inconvenience.

Regards,

OSTTRA Client Services

US: (+1)-646-475-6910
UK: (+44)-20-4601-1910
Singapore: (+65)-6035-5670
Japan: (+81)-50-4560-2670
India: 000-800-040-4910 (toll-free – available to local India numbers. Must be dialled exactly as written)
Email: markitwire-support@osttra.com

Dec 10, 06:36 GMT
Investigating - All

Please be advised that we are experiencing a partial service disruption to the OSTTRA MarkitWire PRODUCTION environment. Due to this issue users may experience intermittent disconnection.

Our engineers are actively investigating the issue. We will provide updates as they become available until the service disruption is resolved.

Please accept our apologies for any inconvenience.

Regards,
OSTTRA Client Services
US: (+1)-646-475-6910
UK: (+44)-20-4601-1910
India: 000-800-040-4910 (Toll-Free, only local India numbers)
Singapore:(+65)-6035-5670
Japan: (+81)-50-4560-2670
Email: markitwire-support@osttra.com

Dec 10, 04:38 GMT
Dec 10, 2025
Completed - The scheduled maintenance has been completed.
Dec 10, 16:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 06:00 GMT
Scheduled - Dear Client,

please be advised that the OSTTRA MarkitWire UAT will be under scheduled maintenance.

Should you have any enquiries with regards to the UAT environment then please email markitwire-onboarding@osttra.com or call one of the following telephone numbers:-

For UAT and Training issues during London and New York business hours please call (+44)-20-4601-1910 or (+1)-646-475-6910

For UAT and Training issues during APAC business hours please call (+65)-6035-5670

Regards
OSTTRA Client Services

US: (+1)-646-475-6910
UK: (+44)-20-4601-1910
India: 000-800-040-4910 (Toll-Free, only local India numbers)
Singapore:(+65)-6035-5670
Japan: (+81)-50-4560-2670
Email: markitwire-support@osttra.com

Dec 8, 10:39 GMT
Resolved - The partial service disruption has been resolved.
Dec 10, 01:36 GMT
Update - The partial service disruption has been resolved.
Dec 10, 01:35 GMT
Update - The partial service disruption has been resolved.
Dec 10, 01:34 GMT
Update - Dear Client,

Following our earlier communication regarding the partial service disruption to the MarkitWire Production environment, we can confirm that the platform is now fully available.

Our engineers continue to actively monitor the environment. We will provide further updates as they become available.

Regards,

OSTTRA Client Services:

US: (+1)-646-475-6910
UK: (+44)-20-4601-1910
Singapore: (+65)-6035-5670
Japan: (+81)-50-4560-2670
India: 000-800-040-4910
Email: markitwire-support@osttra.com

Dec 9, 19:01 GMT
Investigating - All

Please be advised that we are experiencing a partial service disruption to the OSTTRA MarkitWire PRODUCTION environment. Due to this issue users may experience intermittent disconnection.

Our engineers are actively investigating the issue. We will provide updates as they become available until the service disruption is resolved.

Please accept our apologies for any inconvenience.

Regards,
OSTTRA Client Services
US: (+1)-646-475-6910
UK: (+44)-20-4601-1910
India: 000-800-040-4910 (Toll-Free, only local India numbers)
Singapore:(+65)-6035-5670
Japan: (+81)-50-4560-2670
Email: markitwire-support@osttra.com

Dec 9, 17:14 GMT
Dec 9, 2025
Dec 8, 2025

No incidents reported.

Dec 7, 2025
Completed - The scheduled maintenance has been completed.
Dec 7, 00:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 01:30 GMT
Scheduled - Dear Client,

Please be advised that the OSTTRA MarkitWire Production will be under scheduled maintenance.

Should you have any enquiries with regards to the Production environment, please email markitwire-support@osttra.com or call one of the following telephone numbers:

For Production issues during UK/Europe business hours please call (+44)-20-4601-1910

For Production issues during New York business hours please call (+1)-646-475-6910

For Production issues during APAC business hours please call (+65)-6035-5670 , for Tokyo or (+81)-50-4560-2670 for other APAC Regions.

Regards
OSTTRA Client Services

US: (+1)-646-475-6910
UK: (+44)-20-4601-1910
India: 000-800-040-4910 (Toll-Free, only local India numbers)
Singapore:(+65)-6035-5670
Japan: (+81)-50-4560-2670
Email: markitwire-support@osttra.com

Dec 3, 14:59 GMT
Dec 6, 2025
Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025
Completed - The scheduled maintenance has been completed.
Dec 3, 14:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 06:00 GMT
Scheduled - Dear Client,

please be advised that the OSTTRA MarkitWire UAT will be under scheduled maintenance.

Should you have any enquiries with regards to the UAT environment then please email markitwire-onboarding@osttra.com or call one of the following telephone numbers:-

For UAT and Training issues during London and New York business hours please call (+44)-20-4601-1910 or (+1)-646-475-6910

For UAT and Training issues during APAC business hours please call (+65)-6035-5670

Regards
OSTTRA Client Services

US: (+1)-646-475-6910
UK: (+44)-20-4601-1910
India: 000-800-040-4910 (Toll-Free, only local India numbers)
Singapore:(+65)-6035-5670
Japan: (+81)-50-4560-2670
Email: markitwire-support@osttra.com

Dec 1, 11:28 GMT
Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025
Completed - The scheduled maintenance has been completed.
Nov 30, 00:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 01:30 GMT
Scheduled - Dear Client,

Please be advised that the OSTTRA MarkitWire Production will be under scheduled maintenance.

Should you have any enquiries with regards to the Production environment, please email markitwire-support@osttra.com or call one of the following telephone numbers:

For Production issues during UK/Europe business hours please call (+44)-20-4601-1910

For Production issues during New York business hours please call (+1)-646-475-6910

For Production issues during APAC business hours please call (+65)-6035-5670 , for Tokyo or (+81)-50-4560-2670 for other APAC Regions.

Regards
OSTTRA Client Services

US: (+1)-646-475-6910
UK: (+44)-20-4601-1910
India: 000-800-040-4910 (Toll-Free, only local India numbers)
Singapore:(+65)-6035-5670
Japan: (+81)-50-4560-2670
Email: markitwire-support@osttra.com

Nov 27, 09:18 GMT
Nov 29, 2025
Completed - The scheduled maintenance has been completed.
Nov 29, 14:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 06:00 GMT
Scheduled - Dear Client,

please be advised that the OSTTRA MarkitWire Training will be under scheduled maintenance.

Should you have any enquiries with regards to the Training environment then please email markitwire-onboarding@osttra.com or call one of the following telephone numbers:-

For UAT and Training issues during London and New York business hours please call (+44)-20-4601-1910 or (+1)-646-475-6910

For UAT and Training issues during APAC business hours please call (+65)-6035-5670

Regards
OSTTRA Client Services

US: (+1)-646-475-6910
UK: (+44)-20-4601-1910
India: 000-800-040-4910 (Toll-Free, only local India numbers)
Singapore:(+65)-6035-5670
Japan: (+81)-50-4560-2670
Email: markitwire-support@osttra.com

Nov 24, 10:25 GMT
Completed - The scheduled maintenance has been completed.
Nov 29, 14:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 06:01 GMT
Scheduled - Dear Client,

please be advised that the OSTTRA MarkitWire UAT will be under scheduled maintenance.

Should you have any enquiries with regards to the UAT environment then please email markitwire-onboarding@osttra.com or call one of the following telephone numbers:-

For UAT and Training issues during London and New York business hours please call (+44)-20-4601-1910 or (+1)-646-475-6910

For UAT and Training issues during APAC business hours please call (+65)-6035-5670

Regards
OSTTRA Client Services

US: (+1)-646-475-6910
UK: (+44)-20-4601-1910
India: 000-800-040-4910 (Toll-Free, only local India numbers)
Singapore:(+65)-6035-5670
Japan: (+81)-50-4560-2670
Email: markitwire-support@osttra.com

Nov 24, 10:23 GMT
Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.