MarkitWire Service Information

All Systems Operational
MarkitWire Production Operational
MarkitWire Service Operational
MarkitWire DMS ? Operational
MarkitWire UAT Operational
MarkitWire Service UAT Operational
MarkitWire DMS UAT ? Operational
MarkitWire Training Operational
MarkitWire Service TRN Operational
MarkitWire DMS TRN ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
MarkitWire Training will be under scheduled maintenance.

Should you have any enquiries in regards to the Training environment then please email mserv_uat@markitserv.com or call one of the following telephone numbers:-

For UAT and Training issues during London and New York business hours please call + 44 (0)203 367 0652 or + 1 212 488 4050

For UAT and Training issues during APAC business hours please call +65 6922 4299

Regards
UAT Implementation Services
MarkitSERV UAT:

Asia: + 65 6922 4299
India: +91 124 715 5400
UK/Europe: +44 (0) 203 367 0652
U.S. and Canada: +1 212 488 4050
Email: mserv_uat@markitserv.com
Posted on May 13, 12:55 UTC
Past Incidents
May 16, 2021

No incidents reported today.

May 15, 2021

No incidents reported.

May 14, 2021
Resolved - Dear Client,

Please be advised that the previously announced service disruption to DMS, MTM and FXBA in the PRODUCTION environment has now been resolved.

Please accept our apologies for any inconvenience caused.

Regards,
MarkitSERV Client Services:
US and Canada: +1 877 765 8737
UK/Europe: +44 (0) 84 4994 7378
Asia: +65 6922 4302
Japan: +81 (0)3 6262 1885
Email:
support@markitserv.com
May 14, 11:50 UTC
Identified - Dear Client,

Please be advised that we are currently experiencing a service disruption to multiple platforms DMS , MTM and FXBA in the PRODUCTION environment. Our engineers are actively investigating this issue. We will provide updates as they become available until
the service disruption is resolved.

Please accept our apologies for any inconvenience.

Regards,
MarkitSERV Client Services:
US and Canada: +1 877 765 8737
UK/Europe: +44 (0) 84 4994 7378
Asia: +65 6922 4302
Japan: +81 (0)3 6262 1885
Email:
support@markitserv.com
May 14, 09:56 UTC
May 13, 2021

No incidents reported.

May 12, 2021
Completed - The scheduled maintenance has been completed.
May 12, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 06:00 UTC
Scheduled - MarkitWire UAT will be under scheduled maintenance.

Should you have any enquiries in regards to the UAT environment then please email mserv_uat@markitserv.com or call one of the following telephone numbers:

For UAT and Training issues during London and New York business hours please call + 44 (0)203 367 0652 or + 1 212 488 4050

For UAT and Training issues during APAC business hours please call +65 6922 429

Regards
UAT Implementation Services

MarkitSERV UAT: Asia: + 65 6922 4299
India: +91 124 715 5400 UK/Europe: +44 (0) 203 367 0652
U.S. and Canada: +1 212 488 4050
Email: mserv_uat@markitserv.com
May 5, 15:34 UTC
Completed - The scheduled maintenance has been completed.
May 12, 00:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 23:10 UTC
Scheduled - MarkitSERV MarkitWire PRODUCTION - Emergency Maintenance

Dear Client,

Please be advised that we will be performing emergency maintenance on the MarkitSERV MarkitWire PRODUCTION environment today, May 11, 2021 from 11:10 pm GMT to May 12, 2021 12:40 am GMT.

During this time firms will not be able to access the MarkitWire system.

We will provide updates as they become available until the emergency maintenance is completed.

Please accept our apologies for any inconvenience.

Regards,
MarkitSERV Client Services:

U.S. & Canada: +1 877 765 8737
UK/Europe: +44 (0) 84 4994 7378
Asia +65 6922 4302
Japan: +81 (0)3 6402 0265
Email: support@markitserv.com
May 11, 09:53 UTC
May 11, 2021
Resolved - The emergency maintenance for MarkitSERV MarkitWire UAT environment is now completed.
May 11, 17:09 UTC
Investigating - Dear Client,

Please be advised that we will be performing emergency maintenance on the MarkitSERV MarkitWire UAT environment today, May 11, 2021 from 13:00 - 17:00 BST (12:00 – 16:00 UTC).

During this time firms will not be able to access the MarkitWire UAT system.

Please accept our apologies for any inconvenience.

Regards
UAT Implementation Services

MarkitSERV UAT: Asia: + 65 6922 4299
India: +91 124 715 5400 UK/Europe: +44 (0) 203 367 0652
U.S. and Canada: +1 212 488 4050
Email: mserv_uat@markitserv.com
May 11, 11:15 UTC
Resolved - Please be advised that we have completed the emergency maintenance on the MarkitSERV MarkitWire PRODUCTION environment.
May 11, 08:51 UTC
Update - Please be advised that we will be performing emergency maintenance on the MarkitSERV MarkitWire PRODUCTION environment today, May 11, 2021 from 07:10 am GMT to 08:30 am GMT.
May 11, 08:20 UTC
Investigating - Dear Client,

Please be advised that we will be performing emergency maintenance on the MarkitSERV MarkitWire PRODUCTION environment today, May 11, 2021 from 07:10 am GMT to 08:30 am GMT.

During this time firms will not be able to access the MarkitWire system.

We will provide updates as they become available until the emergency maintenance is completed.

Please accept our apologies for any inconvenience.

Regards,
MarkitSERV Client Services:

U.S. & Canada: +1 877 765 8737
UK/Europe: +44 (0) 84 4994 7378
Asia +65 6922 4302
Japan: +81 (0)3 6402 0265
Email: support@markitserv.com
May 11, 08:19 UTC
Completed - The scheduled maintenance has been completed.
May 11, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 07:10 UTC
Scheduled - Dear Client,

Please be advised that we will be performing emergency maintenance on the MarkitSERV MarkitWire PRODUCTION environment today, May 11, 2021 from 07:10 am GMT to 08:30 am GMT.

During this time firms will not be able to access the MarkitWire system.

We will provide updates as they become available until the emergency maintenance is completed.

Please accept our apologies for any inconvenience.

Regards,
MarkitSERV Client Services:

U.S. & Canada: +1 877 765 8737
UK/Europe: +44 (0) 84 4994 7378
Asia +65 6922 4302
Japan: +81 (0)3 6402 0265
Email: support@markitserv.com
May 11, 03:25 UTC
Resolved - This incident has been resolved.
May 11, 02:00 UTC
Investigating - All

Please be advised that we are currently experiencing a service disruption to the MarkitSERV MarkitWire UAT environment. UAT will be unavailable during this time. We will provide updates as they become available until the service disruption is resolved.

Please accept our apologies for any inconvenience.

MarkitSERV UAT Implementation Services

Asia: + 65 6922 4299
India: +91 124 669 6610
Europe: +44 (0) 203 367 0652
U.S. and Canada: +1 212 488 4050
Email: mserv_uat@markitserv.com
May 11, 00:30 UTC
Resolved - All

Please be advised that we are currently experiencing a service disruption to the MarkitSERV MarkitWire UAT environment. UAT will be unavailable this time. We will provide updates as they become available until the service disruption is resolved.

Please accept our apologies for any inconvenience.

MarkitSERV UAT Implementation Services

Asia: + 65 6922 4299
India: +91 124 715 5400
Europe: +44 (0) 203 367 0652
U.S. and Canada: +1 212 488 4050
Email: mserv_uat@markitserv.com
May 11, 02:00 UTC
May 10, 2021

No incidents reported.

May 9, 2021

No incidents reported.

May 8, 2021
Completed - The scheduled maintenance has been completed.
May 8, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 04:00 UTC
Scheduled - MarkitWire UAT will be under scheduled maintenance.

Should you have any enquiries in regards to the UAT environment then please email mserv_uat@markitserv.com or call one of the following telephone numbers:

For UAT and Training issues during London and New York business hours please call + 44 (0)203 367 0652 or + 1 212 488 4050

For UAT and Training issues during APAC business hours please call +65 6922 4299

Regards
UAT Implementation Services

MarkitSERV UAT:
Asia: + 65 6922 4299 India: +91 124 715 5400
UK/Europe: +44 (0) 203 367 0652 U.S. and
Canada: +1 212 488 4050
Email: mserv_uat@markitserv.com
May 3, 16:04 UTC
May 7, 2021

No incidents reported.

May 6, 2021

No incidents reported.

May 5, 2021
Completed - The scheduled maintenance has been completed.
May 5, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 06:00 UTC
Scheduled - MarkitWire UAT will be under scheduled maintenance.

Should you have any enquiries in regards to the UAT environment then please email mserv_uat@markitserv.com or call one of the following telephone numbers:-

For UAT and Training issues during London and New York business hours please call + 44 (0)203 367 0652 or + 1 212 488 4050

For UAT and Training issues during APAC business hours please call +65 6922 4299

Regards

UAT Implementation Services

MarkitSERV UAT:
Asia: + 65 6922 4299
India: +91 124 715 5400
UK/Europe: +44 (0) 203 367 0652
U.S. and Canada: +1 212 488 4050
Email: mserv_uat@markitserv.com
Apr 30, 11:09 UTC
May 4, 2021

No incidents reported.

May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.