Financial Information Services

Service Information

OSTTRA Connect Wire Service Disruption - Production

Incident Report for OSTTRA Service Information

Resolved

Dear Client,

Please be advised that we have resolved the connectivity issues for OSTTRA Connect Wire Platform Production Environment:

Posted Oct 02, 2026 - 16:44 BST

Update

We are continuing to investigate this issue.

Posted Oct 02, 2026 - 16:22 BST

Update

We are continuing to investigate this issue.

Posted Oct 02, 2026 - 15:58 BST

Investigating

Hi All,

Please be advised that we are experiencing service disruption to the OSTTRA Connect Wire Production environment.

Please accept our apologies for any inconvenience caused.

Should you have any enquiries with regards to the Prod environment then please email connect-support@osttra.com or call one of the following telephone numbers:-

Regards,

OSTTRA Client Services

US: (+1)-646-475-6910
UK: (+44)-204-601-1910
Singapore: (+65)-6035-5670
Japan: (+81)-50-4560-2670
India: 000-800-040-4910
connect-support@osttra.com

Posted Oct 02, 2026 - 15:21 BST

This incident affected: Production (OSTTRA Connect for Rates,Equity Derivatives,Repo & Credit Clearing).