MarkitWire Service Information

OSTTRA MarkitWire Partial Service Disruption - Production

Incident Report for MarkitWire Service Information

Resolved

Dear Client,

Please be advised that we have successfully completed the rollout of the fix to the Production environment.

Our engineers continue to actively monitor the environment.

Please accept our apologies for any earlier inconvenience.

Regards,

OSTTRA Client Services

US: (+1)-646-475-6910
UK: (+44)-20-4601-1910
Singapore: (+65)-6035-5670
Japan: (+81)-50-4560-2670
India: 000-800-040-4910 (toll-free – available to local India numbers.)
Email: markitwire-support@osttra.com
Posted Dec 11, 2025 - 00:08 GMT

Identified

All

Please be advised that the partial service disruption to the OSTTRA MarkitWire PRODUCTION environment is still ongoing. Due to this issue users may experience intermittent disconnection.

Our engineers are actively addressing the issue and stabilizing the environment. We will continue to provide updates until the disruption is fully resolved.

Please accept our apologies for any inconvenience.

Regards,

OSTTRA Client Services

US: (+1)-646-475-6910
UK: (+44)-20-4601-1910
Singapore: (+65)-6035-5670
Japan: (+81)-50-4560-2670
India: 000-800-040-4910 (toll-free – available to local India numbers. Must be dialled exactly as written)
Email: markitwire-support@osttra.com
Posted Dec 10, 2025 - 06:36 GMT

Investigating

All

Please be advised that we are experiencing a partial service disruption to the OSTTRA MarkitWire PRODUCTION environment. Due to this issue users may experience intermittent disconnection.

Our engineers are actively investigating the issue. We will provide updates as they become available until the service disruption is resolved.

Please accept our apologies for any inconvenience.

Regards,
OSTTRA Client Services
US: (+1)-646-475-6910
UK: (+44)-20-4601-1910
India: 000-800-040-4910 (Toll-Free, only local India numbers)
Singapore:(+65)-6035-5670
Japan: (+81)-50-4560-2670
Email: markitwire-support@osttra.com
Posted Dec 10, 2025 - 04:38 GMT
This incident affected: MarkitWire Production (MarkitWire Service).