Financial Information Services

Service Information

OSTTRA MarkitWire and DMS Service Disruption

Incident Report for OSTTRA Service Information

Resolved

This incident has been resolved.
Posted Sep 19, 2024 - 02:55 BST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 19, 2024 - 01:38 BST

Update

We are continuing to investigate this issue.
Posted Sep 19, 2024 - 01:20 BST

Investigating

Dear Clients,

Please be informed that the service disruption to the OSTTRA MarkitWire and DMS platform in Production environment for API and Web is now resolved.

Our engineers will continue to monitor the service closely. Please accept our apologies for any inconvenience.


Regards,

OSTTRA Client Services:

U.S. and Canada: +1 877 765 8737
UK/Europe/Asia: +44 (0) 84 4994 7378
Asia: + 65 6922 4302
Japan: +81 3 6262 1885
Email: support@markitserv.com
Posted Sep 19, 2024 - 01:14 BST
This incident affected: Production (OSTTRA Connect for Rates,Equity Derivatives,Repo & Credit Clearing, OSTTRA DMS).
← Current Status Powered by Atlassian Statuspage